FAQ

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Ordering Questions:
What is a VIP First Pick?
We have some items available to order before they arrive in our stores or online boutique. These items are presented to our VIP email subscribers to order quickly to make sure they get the size and color they want. Sign up today!

When Do I Get Charged When Purchasing A First Pick Item?
Your method of payment will be charged immediately, just as a normal transaction.

When Will My First Pick Order Ship?
We want to continue our quick shipping policy even with First Picks, so your order will ship free in just one business day! These items can be added to any order.

 

Sizing Questions:
Are You Junior Sizing?
Yes, we are junior sizing. To compare measurements, please see our size chart.

Does This Fit True To Size?
We don't often add items that don't fit true to size. If we do, we will always make mention of it under "Product Description"

 

Return Questions:
Can I return something I don't like?
Yes! If for any reason you are not satisfied with your unused item(s), they may be returned or exchanged within 30 days of original purchase date less shipping costs with your receipt. See our Return Policy for more information.

Can I exchange an item?
We would love for you to be happy with what you buy. If you need to exchange an item, just return the unused item to us and order the new item. See our Return Policy for more information.

 

Shipping Questions:
How much is shipping?
Shipping is always free to the Continental U.S. See more about shipping here: mysisterscloset-boutique.com/shipping-returns/

 

What’s the difference between curb side pick up and in-store pick up.
In-Store Pick Up allows you to order online and pick up your order behind the counter at our Spanish Fork store.

Curb Side Pick Up allows you to order online and pick up your order without ever leaving your car! We will send a text when your order is ready and you can drive up to our warehouse anytime, text us you are here and we will bring your order to you.

Where do you ship from?
Our shipping warehouse is located in Spanish Fork, UT.

 

Payment Questions:
Do you accept pay pal?
We do accept pay pal! We also accept MasterCard, Discover, and Visa.

 

Testimonials
Allison Petrone 
"Great prices, great customer service, professional packaging and fast shipping. Love the selection of clothes and other items. Highly recommended."

Corrie Zepeda
"I ordered a slip extender and LOVE it! Shipping was fast too! I'm thankful they have a product that helps me (as a mom of 3) be able to wear cute dresses without compromising on modesty! Thank you for a great product!"

Cami Fielder
"Your clothes are so cute an amazingly priced! I got my confirmation email and not even 5 min later got the shipment info! Amazing! Can't wait to get my clothes :)"

Kaycie Keller
"I ordered a skirt and top Thursday morning and they arrived Saturday afternoon :-) super easy website and cheap! Never thought I would say this but I think I own more skirts the jeans now!"